Refund policy
Returns & Exchanges
Due to the personal nature of fragrance products, all sales are final.
We do not accept returns or exchanges based on fragrance preference, scent expectations, body chemistry, wear time, projection, buyer's remorse, accidental ordering, or a change of mind.
Please review product descriptions carefully before purchasing. If you have questions before placing an order, contact us at info@scentsofworthofficial.com.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at info@scentsofworthofficial.com.
To help us review the issue, include:
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Your order number.
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Clear photos of the damaged or incorrect item.
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Clear photos of the outer packaging.
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Clear photos of the shipping label.
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A brief description of the issue.
Once reviewed, we will determine the best resolution. Depending on the situation, this may include a replacement, store credit, or another solution at our discretion.
Claims submitted after 3 days of delivery, or claims submitted without the required photos, may not be eligible for replacement or other resolution.