Shipping Information

Orders are processed in the order they are received. Processing time does not include weekends, holidays, or carrier transit time.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Scents of Worth packages orders with care, but shipping delays may occur due to carrier volume, weather, holidays, incorrect addresses, service interruptions, or circumstances beyond our control.

Scents of Worth is not responsible for carrier delays once an order has been accepted by the shipping carrier.

Address Accuracy

Customers are responsible for entering the correct shipping address at checkout.

Please review your shipping information carefully before submitting your order. Scents of Worth is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.

If you notice an address error after placing an order, contact us immediately at info@scentsofworthofficial.com. We will do our best to assist before the order ships, but address changes are not guaranteed once processing has begun.

Lost, Stolen, or Delivered Packages

Once a package is marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If your tracking shows delivered but you cannot locate your package, please check with household members, neighbors, building staff, mailrooms, parcel lockers, and the shipping carrier.

Scents of Worth is not responsible for packages that are lost, stolen, misplaced, or missing after the carrier marks them as delivered. Customers may need to file a claim directly with the shipping carrier.

Returned-to-Sender Packages

Packages may be returned to us by the carrier due to an incorrect address, incomplete address, refusal, failure to pick up, or delivery issue.

If a package is returned to Scents of Worth, we will contact you using the email address provided at checkout. Additional shipping fees may apply to reship the order.

Original shipping fees are non-refundable when an order is returned due to customer address error, refusal, or failure to retrieve the package.